Audio Monitoring Services

We provide affordable remote audio monitoring services that are quick and effective so you don't have to engage a full-time specialist at a higher cost.

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Audio Monitoring Services

Is audio monitoring turning into a critical need for your company? Does your company frequently send audio files across locations? If so, we can offer audio monitoring services to satisfy regular needs in environments where a lot of audio information is created, such as during audio phone calls, marketing podcasts, customer support calls, sales calls, webinars, radio broadcasts, etc. For customer service, it is necessary to keep an eye on both the audio quality of all of these and the needs of the clients.

Internal audio file monitoring necessitates a complicated configuration. It takes a lot of time and money. As a result, for the past five years, MJ Tech has provided clients with audio monitoring services that they can rely on. Not only have we cut their audio monitoring expenses, but we've also ensured that everything they broadcast has excellent audio quality.

Why Choose us?

For training and quality purposes, hundreds of customer or prospect calls need to be monitored every day. There is a need to examine the calls' content in addition to their audio quality, clarity, and transmission. The way an agent acts, their mental clarity, the solutions they provide to customers, the rules they follow, the language they use, their temperament, and many other factors. The results can also be used to raise the call center's level of customer service.